Support

Support Advantage provides continual, end-to-end
support and on-going development of your
information management. The Support Advantage
team can draw on a dedicated consulting
team with deep industry and technology expertise.

Assistance
We reinforce our position and capacities in the market and work to build an
independent technical assistance team of experts and professionals to provide orderly,
reliable and prompt services. The team is responsible for providing assistances, bring
solutions and as well as perform on-call services.

Maintenance and Updates
Our services do not end with the deployment of your required solutions. As all Web and
software applications require periodic maintenance, Azurise provides maintenance and
update services that usually involve annual maintenance, maintenance on a per-need
basis, and emergency technical support. We have Microsoft Certified Professionals and
highly experienced staff who can support on other vendors products.
Basic – Free tech support with purchase
With an Azurise support you get more than the industry’s best programs. We also include
free phone call technical support from our experienced staff – so you always have
the resources to finish every project.
Full – Customers receive higher priority service
Provides technical support consulting to resolve support issues that are best addressed
by direct dialogue Live Support.
Full Support customers receive higher priority service with our guarantee of meaningful
support response by next business day. Also, unlimited phone supports are provided.

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